In response to the growing requirement of our existing and potential customers for an end-to-end solution, RBC Group are pleased to be able to launch our technical field service division, which specialises in the vending, horeca, refrigeration, and cooler markets.
Reactive and planned maintenance across the UK, supported by our fully-trained and perfectly-equipped field service engineer team.
All of our engineers work with hand-held rugged tablets to follow an established workflow. This process is entirely configurable; any work flows and processes are agreed in advance with time and motion studies to ensure that our technicians complete the tasks in the time expected. At the end of each stage we take pictures, which are time and date stamped, and record the parts used and the associated costs from start to finish.
Diagnostic, Imaging, Furniture and Refrigeration
Network Equipment, Cabinets and UPS Systems
Printers, Photocopiers, Work Stations, Locker Systems
Uprights, Under counters and Multi Decks
Safes, ATM’s and Self Service Check Outs
Digital Signage, Kiosks and Smart Screens
Free Standing, Table Top, Traditional and PODS
Treadmills, Cross Trainers and General Equipment